Fixes across On-Call, Uptime and Retro
Acknowledge, resolve and take over behave correctly under double clicks and simultaneous responders, phone numbers are dialled in international format, and several form and filter issues are fixed.
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New features, improvements and fixes across EvoHub On-Call, Uptime, Status pages, Retro, Board and Billing.
12 updates · Clear filters
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Teams for boards, retros, monitors and status pages
Create teams, switch between them from the top bar, and give boards, retros, uptime monitors and status pages to a team. Boards and retros can also be shared with other teams as editors or viewers.
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Status pages: products, page layouts and past incidents
Group components into products, choose how visitors see them (one list, folded groups, or a page per product), let visitors follow a single product, and record past incidents from On-Call.
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Custom voice-call wording and acknowledgement reminders
Write the sentence an on-call voice call reads out, using your alerts' own fields, with a live preview. Acknowledgement timeouts can now remind the person who acknowledged before moving on.
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Acknowledgement timeouts, integration filter and rota order
Escalation policies can keep escalating when an acknowledged alert is never resolved, alerts can be filtered by the integration that opened them, and the order of a rota can be changed in place.
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Publish incidents, run maintenance and write postmortems
Publish an On-Call incident to your status page and keep it in sync, schedule maintenance that updates status pages and silences monitors in one step, and write structured postmortems.
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Alert takeover, per-step notifications and an Open alerts view
Take over an alert with one click, choose how each escalation step notifies and how often it retries, and start from an Open view of alerts with sorting and match counts. The iPhone app is now on the App Store.
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Shifts: rotas that cover only part of the day
A schedule layer can now be a shift, with its own days and start and end times, and a coverage bar shows which hours of the day nobody is on call for.
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Voice-call outcomes on the timeline, and EvoHub on Android
The alert timeline now shows what happened to each voice call, explains notifications that were held back, and silence durations match the mobile app. The EvoHub app is now on Google Play.
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Alert filters, a redesigned timeline and guided channel setup
Filter alerts by assignee, escalation policy and date, read a clearer alert timeline, and get guided through setting up voice and push notifications.
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Alert details right in the alert list
Expand any alert in the list to read its description and everything the integration sent, without leaving the page. Cortex XDR alerts now arrive with their real titles and details.
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On-Call integrations overhaul, alert redirect and live alert search
A rebuilt integrations catalog that accepts each tool's default alerts, new API, Cortex XDR, OpenSearch and Email integrations, alert redirect, bulk actions, live updates and alert search and filters.
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