EvoHub

On-Call integrations overhaul, alert redirect and live alert search

Integrations

  • An integrations catalog with readable, step-by-step setup for every supported tool, including Datadog, Zabbix, Prometheus, Grafana, New Relic, Dynatrace, Sentry, UptimeRobot, PRTG and more.
  • Integrations accept each tool's default alert format, so most work without a custom template.
  • New integrations: the EvoHub API for sending events from your own systems, Cortex XDR, OpenSearch, and Email, which gives each integration its own inbound address for tools that can only send email.
  • Zabbix alerts include the host IP, and UptimeRobot alerts sent as JSON are supported.

Alerts

  • Redirect an alert to another escalation policy. The new policy's on-call is paged from the first step.
  • Live search by title or source, filters for severity and source, 50 or 100 alerts per page, and paging controls at the top and bottom.
  • Select open alerts to acknowledge or resolve them in bulk.
  • The alert list, the alert bell and incident timelines update live.
  • The first notification for a new alert goes out immediately. A burst of alerts for the same person becomes one call, and one key press acknowledges all of them.

Schedules and escalation

  • Custom rotations can hand over on a chosen day.
  • Escalation waits are chosen from a list, and escalations respect schedule overrides.
  • A Silence switch in the top bar pauses on-call and uptime notifications for a set time.
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